I tried to refuse the self-checkout. I would like to say it was out of some sort of duty to those who will lose their jobs. It’s not that I’m not sympathetic, that I’m not sad to see people replaced by machines, but if I’m honest with myself, I’m more upset at my loss. I don’t always trust those machines. It’s a lot of work for me to make sure that the price that comes up when I scan my item is the right price. Besides, those machines have no personality. You don’t get to chat about the weather or politics or any other meaningless topic that comes to mind. I guess you could try but it would be a one way conversation. The only thing the machine ever says to me is, “how did we do today?”
(more…)
